Frequently Asked Questions
Everything you need to know about our natural beauty formulas.
Are Dr.Riva Natures Formula products suitable for sensitive skin?
Yes, our formulas are crafted with high-quality natural ingredients designed to be gentle yet effective. However, we always recommend performing a patch test before full application.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary by destination but generally range from 7-14 business days.
Do you test your products on animals?
Absolutely not. Dr.Riva Natures Formula is committed to cruelty-free beauty. We do not test any of our products or ingredients on animals.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are the ingredients organic?
We prioritize organic and wild-harvested ingredients whenever possible to ensure the highest potency and purity in our Natures Formula range.